Nicholas Chen is a Senior Service Delivery Manager at Dell Technologies, where they oversee service delivery and strategy implementation. Previously, they served as a Global Service Delivery Manager at Dell EMC and held various positions at IBM Global Services, including System Service Representative and Senior Integrated Technology Services Manager. With extensive experience in the IT sector, they contributed to significant projects, including ISO 9001 certification and mobile solution development in Taiwan. Nicholas holds a Bachelor's degree in Management Information Systems from National Taiwan University of Science and Technology and an MBA in Financial Management from National Chengchi University.
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