Nigel Stickland is the Global Director of Technical Support at Dell EMC, where they design and deploy support strategies that focus on evolving technical services towards solution-based support. Previously, Nigel served as Global Director of Technical Support for Partners at EMC, and as the EMEA BRS Practice Lead, developing comprehensive support strategies across the region. They also held the role of Global Director DPD Technologists at Dell Technologies, where they explored future support direction, emphasizing customer issue resolution efficiency. With a career spanning over two decades in technical support and management, Nigel showcases excellent communication, team leadership, and project management skills.
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