Omar Ehab is a Principal Engineer in the Infrastructure Solutions Group at Dell Technologies, specializing in enterprise customer support and services. Previously, Omar served as a Senior Engineer and Global Coach, focusing on managing complex customer interactions and ensuring high levels of customer satisfaction. With a background that includes a Bachelor of Engineering in communication systems from Ain Shams University, Omar has extensive experience in leading technical teams and improving customer experiences through effective mentoring and performance analysis. Omar also completed the Dell EMC Leadership Academy and remains committed to personal and professional development within the field.
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