Patrick Clinton is a Senior Program Manager at Dell Technologies, bringing ten years of experience in program management and process improvement. In their current role, they manage the global services Cost of Dissatisfaction program, achieving over $30M in cost savings through process enhancements and generative AI utilization. Previously, Clinton contributed to significant projects at Dell EMC, including leading the onboarding of over 15,000 agents to Salesforce Lightning CRM and improving customer satisfaction for top accounts. Clinton also has a background in operations and a commitment to fostering quality solutions for stakeholders.
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