Patrick Punch is currently the Vice President of Services at Dell Technologies, a role they have held since 2022. With a robust background in customer support leadership, Patrick previously served as Director of EMEA Technical Support at EMC from 1997 to 2013, overseeing various technical support teams. They have also held the position of Senior Director of Technical Support at Dell EMC. Patrick holds a Master's in Management from the University of Middlesex, along with multiple certifications, including Service Capability & Performance (SCP) and Six Sigma Green Belt.
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