Prakritee Dev graduated from Anna University with a Bachelor of Engineering in Computer Science. They served as a Customer Advisor at Concentrix, where they troubleshot application and account issues, and then as a Technical Support Engineer at Dell Technologies, focusing on Microsoft applications and AWS workspaces. Currently, Prakritee is a Senior Technical Support Engineer at Dell Technologies, where they document software functionality, provide user support in virtualized environments, and offer peer training. They also completed vocational training in basic telecom and participated in internships that involved project development and web technologies.
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