Prem Panem is an Outbound Carrier Manager in EMEA Fulfilment & Logistics at Dell Technologies, with 20 years of experience in multinational BPO environments. They have held various positions at Dell, including Operations Manager and Business Process Analyst, demonstrating expertise in process transition, escalation management, and business process improvement. Prem is a certified customer mindset trainer and a skilled facilitator of skills and development workshops. They hold a Bachelor of Science in Life Sciences, an MBA in Business Management, and a degree in Logistics, Materials, and Supply Chain Management from the Indian Institute of Management, Lucknow.
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