Rahim Farouk is a Sr. Technical Customer Success Manager at Dell EMC, having held the position since 2017. Previously, Rahim worked as a Service Account Manager at EMC from 2015 to 2017, and in various roles including Client Services Team Leader at Novartis, where they managed teams across the Egypt and Middle East region. Rahim obtained an MBA from Université Paris Dauphine and Université Panthéon Sorbonne in 2013, and has a Bachelor's degree in Computer Science from the Arab Academy for Science and Technology. Their extensive training includes ITIL certifications and expertise in virtualization and infrastructure solutions.
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