Ramy Ramzy is a Senior Service Account Manager at Dell Technologies with extensive experience in the information technology and services industry. They have a proven track record in customer service delivery and management, excelling in roles that emphasize negotiation, pre-sales, and technical support. Ramy earned a Bachelor’s degree in Electronics & Communication Engineering from Ain Shams University. Over their career, they have collaborated with teams to enhance customer experience while managing complex service delivery processes. In their personal life, Ramy enjoys quality time with their two sons and watching documentaries and action movies.
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