Rim Achry

Rim Achry is an experienced professional with a solid background in customer service, technical support, and human resources. Rim's career began with internships at Khalda Petroleum Company (Apache), Petrogulf Misr, Emirates NBD, and Schneider Electric, gaining valuable insights into cost control, HR processes, and customer interactions. At HSBC, Rim excelled as a Customer Service Executive, effectively handling transactions and providing bilingual customer support. Most recently, Rim held the position of Technical Support Lead (SME) at Dell Technologies, overseeing operational aspects and team management, while previously working as a Customer Support Analyst and Senior Associate in eServices. Rim's academic credentials include a Bachelor's degree in Accounting and Finance from Ain Shams University and a degree in Business Management from Université de Poitiers.