Robert Carr is a Sr. Service Delivery Manager at Dell, where they have worked since 2006, managing service delivery processes in emerging markets across EMEA. Passionate about IT security, Robert is currently pursuing further education and certification in this field while continually upgrading their knowledge and competencies. With experience as an engineer, instructor, project manager, and service delivery manager, Robert excels in improving support models and values customer interactions that enhance service delivery. In addition to their professional pursuits, Robert enjoys writing children's literature, particularly works intended for animated film, including "Theaban The Camel," available on Amazon's Kindle store.
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