Robert Letourneau

Service Account Manager

Robert Letourneau possesses extensive experience in operations, IT management, and customer service across various companies. Beginning with an Operations Manager role at Filterfresh Coffee Services, responsibilities included overseeing service operations, vendor relationships, and logistics management. Robert advanced to IT Manager at Filterfresh Corporation, supporting accounting systems for numerous users. At EMC Corporation, Robert managed customer accounts and resolved complex technical issues before transitioning to roles at Dell Services, where responsibilities included system integration and storage administration. More recently, as a Systems Admin Specialist Advisor at NTT DATA Services and now as a Service Account Manager at Dell Technologies, Robert leads teams, supports storage infrastructure, and provides ongoing training. Robert holds an Associate's degree in Business Administration from Middlesex Community College and a Bachelor of Science in Information Technology from the University of Massachusetts at Lowell, graduating magna cum laude.

Location

Dracut, United States

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