Roy Jones has over two decades of experience in project management and technical support roles, currently serving at Dell since October 2003 in various capacities including Project Management, Program Manager Support Analyst, SME Price Override Desk, Sales Support Specialist, and Operations Support Specialist. Prior to Dell, Roy Jones worked at Advantage Power Solutions as a Senior Technician and Project Manager from August 2000 to September 2003, and held the position of Technician II at Harte-Hanks, Inc. from January 2000 to August 2000. Additional experience includes serving as an Associate Technician at ACS Dataline from September 1999 to January 2000 and time in the US Army from August 1993 to August 1996.
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Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.
