Samir Hraoui is an experienced support engineer currently working at Dell since February 2019. Previously, Samir held various roles including Responsable qualité at b2s – Business Support Services from November 2002 to December 2006, Chef de plateau at Groupe Sunergia from August 2018 to February 2019, and incident manager at CGI from December 2010 to May 2018. Samir also served as an enterprise support engineer at Dell Technologies from April 2022 to November 2010. Samir holds a degree in Computer Engineering from the Institut Professionnelle d'Informatique.
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