Samuel B. is a Senior Manager at Dell Technologies, leading Networking Support with a focus on customer service escalations and team operations. They possess extensive management and technical lead experience in Telecom and Data Network Operations, having previously served as a Senior Principal Engineer and Technical Lead at Dell Services. Samuel's career includes significant roles at Securus Technologies and Allegiance Telecom, where they were responsible for engineering design, project management, and technical support across various telecommunications technologies. They hold Dell DCNP and Cisco CCNP certifications, underscoring their expertise in networking and datacenter technologies.
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