Seema Panwar has extensive experience in customer service and technical support, particularly within the technology sector. At Dell from October 2016 to December 2019, Seema served as a Customer Experience Coach, monitoring performance, providing coaching, and enhancing customer interactions. Earlier roles included Client Technical Support at Dell, where responsibilities encompassed diagnosing and resolving technical issues and ensuring adherence to standard processes. Seema's career also includes positions at Dell Technologies, such as Advisor E-Business and Senior Business Operations Analyst, focusing on customer satisfaction, data analysis, and project management. Prior experience at Wipro as a Quality Analyst and Tech Support Associate involved call auditing, process improvement, and technical support for hardware. Seema holds a Bachelor’s Degree in English Language and Literature from Delhi University.
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