Shana Boyd

Shana Boyd has extensive experience in consulting and technology with a strong background in support and renewal sales. Boyd began as an Intake Analyst at Charles River Associates, where responsibilities included performing conflict checks and consulting with General Counsel. At Dell Technologies, Shana held multiple managerial and advisory roles, contributing to delivery and operations in commercial, federal, and global markets, overseeing project management, and leading global service initiatives. Current positions as a Consultant for Support and Renewal Sales at both Dell Technologies and Dell EMC have allowed for continued engagement in optimizing maintenance processes. Shana holds a Bachelor of Science in Business Administration from Bryant University and a Paralegal Certificate from Boston University.