Shawn Bowman is an experienced Manager currently serving as a Senior Incident Manager at Dell Technologies, where they have been instrumental since 2022. With a history of working at Dell from 2010 to 2014 as an Enterprise ProSupport Quality Lead, Team Lead, and High Complexity Virtualization Enterprise Product Engineer, Shawn has developed strong skills in enterprise software, storage, and business process improvement. Additionally, Shawn has held the position of Client ProSupport Manager at Dell EMC since 2017. They earned a degree in Computer Science from The University of Texas at Austin, completing their studies in 1996.
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