Shawn Cochran is an experienced technical support professional, currently serving as a Technical Support Engineer I at EMC since August 2014. Prior to this role, Shawn was a Help Desk Agent at Unisys, where responsibilities included troubleshooting software and hardware issues and mentoring new technicians. Shawn's earlier experience includes serving as a Program Support Assistant at the Department of Veterans Affairs, where a new filing system for employee documentation was developed, and as an Intelligence Analyst in the United States Marine Corps, where real-time data analysis was performed. Shawn holds a Bachelor of Science in Business Information Resource Management from Westminster College and an Associate of Science in Paralegal Studies from Salt Lake Community College.
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