Shay Akay

Shay Akay has extensive experience in the IT sector, beginning with roles at Sheraton and Hewlett-Packard, where key responsibilities included the construction and maintenance of computer systems and serving as a system expert for national support. Following a tenure as Pre Sale and IT Manager at Med-1, where accountability for internal technology was established, Shay transitioned to Microsoft as a Technical Account Manager, leading technological activities for customer segments. Currently, as a Senior Account Service Manager at Dell Technologies since April 2014, Shay provides management and accountability for Dell Services across diverse business units, focusing on customer satisfaction and business development. Educational qualifications include a B.Sc in Computer Hardware Technology from MAOF Institute and several certifications related to ITIL, Microsoft Operations Framework, and management skills.