Dell Technologies
Sheela Rani is a seasoned professional with extensive experience in customer experience coaching and project management. Currently serving as a Learning and Development Senior Advisor at Dell Technologies since March 2016, Rani has also held roles as a Senior Project Program Manager, Program Project Manager, and Manager, supporting 12 teams to enhance customer experience and implementing sales training for the support function. Previously, Rani worked as a Customer Experience Coach at Dell International Services and as a Sales Specialist at AOL. Rani's early career includes a counseling position at the Indian Church of Christ, where skills in program organization and public speaking were developed. Rani completed high school education with a focus on Business/Commerce at Kendriya Vidyalaya.
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Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.