Stefanie Ma is a seasoned professional in the technology sector with extensive experience in account management and technical support. Currently serving as a Service Account Manager at Dell since December 2014, Stefanie has demonstrated leadership in client relations and service delivery. Prior roles include Technical Support Engineer specializing in social media content and website management at GE, Technical Solution Consultant at Hewlett-Packard, and Senior Technical Support Engineer focusing on enterprise content and business process management at IBM. Stefanie holds a bachelor's degree in Computer Science and Technology from Shenyang Normal University, completed in 2007.
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