Tim Coen is an experienced technical support professional with a diverse background in telecommunications and technical engineering. Currently serving as an Enterprise Technical Support Advisor at Dell Compellent since April 2013, Tim is engaged in a dual role that encompasses Dell Compellent Copilot responsibilities and customer service expertise. Prior to this, Tim worked as a Telecommunications Specialist at I.C. System, where responsibilities included supporting various network systems and IP phones. Tim's earlier experience includes positions as a Systems Analyst at Aspect Software, multiple Technical Support Engineer roles at Black Box Network Services, and an Installation Engineer at global telecom. Tim holds a High School Diploma from Lakeville High School and a Telephone Communications Proficiency degree from Dakota County Technical College.
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