Tracy Eldredge is currently a Service Integration Senior Advisor at Dell Technologies, where they lead service integration work-streams for client onboarding projects and contribute to process improvement initiatives. Previously, Tracy held various roles at Dell Services, including Sr. ITIL Transition Service Manager and Sr. ITIL Service Manager, where they managed transition projects and optimized service management processes. Tracy also accumulated experience as a Director of Quality Assurance and Customer Support at Apptricity and worked in product management at Thomson Reuters. Tracy earned a BBA in Accounting and Computer Sciences from the University of Texas at Arlington.
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