Tyler Augason is a Senior Manager of Designated Remote Support at Dell Technologies, where they manage a global technical support team focused on driving financial wins and customer satisfaction. Previously, they held roles such as Technical Support Manager for VxRail and Manager of Scheduling & Account Services, where they led diverse teams and improved processes to enhance customer experiences. Tyler also served as a Team Lead, providing mentorship and training to new employees. They attended Salt Lake Community College from 2010 to 2012.
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