Walid Bittar is an experienced professional in the technology support and performance engineering field, having held various roles at EMC and Dell EMC. Starting as a Tech Support Engineer and Performance Support Engineer I at EMC, Walid provided remote support for Midrange Storage arrays and excelled in troubleshooting complex performance issues. Transitioning to Dell EMC, Walid served as a Senior Enterprise Performance Analyst and later as a Senior Engineer / Performance Team Tech Lead, where responsibilities included mentoring team members, creating knowledge base articles, and developing training modules. Proficient in analyzing technical problems and leading customer interactions, Walid has a solid background in performance analysis, system functionality, and team collaboration. Walid holds a Bachelor of Science in Information Security System from ITT Technical Institute-Norwood.
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