Wayne Perg is a Technical Customer Success Manager at Dell Technologies, specializing in complex accounts such as General Motors. Previously, Wayne served as a Senior Engineer in resolution management at Dell, where they significantly reduced case escalations and achieved high customer satisfaction ratings. With experience as a Support Account Manager at VMware, Wayne developed strong client relationships and expertly managed customer support experiences aligned with tech needs. Wayne's educational background includes certifications from VMware Education Services and the Linux Professional Institute.
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