Wei Guo

Senior Manager, Global Customer Delivery, Infrastructure & Solution Group

Wei (Wayne) Guo is a Senior Manager in Remote Proactive Service Delivery within the Infrastructure & Solution Group, bringing over 15 years of experience in customer services, technical support, and IT project delivery in multinational companies. With more than a decade in managerial roles, Wei has a proven track record of ensuring customer success and satisfaction while managing teams across various regions. Wei has demonstrated expertise in outsourcing service management, project leadership, and operational excellence, effectively collaborating with senior leaders to drive business strategy. Wei holds a Master's degree in Electronic System Engineering from the University of Essex.

Location

Shanghai, China

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