Wendy Ramirez is a Customer Care Transformation Leader at Dell, bringing 27 years of corporate experience that includes business transformation, process improvement, project management, and customer care. With a background in Lean Six Sigma as a trainer and consultant, Wendy has played pivotal roles in modernizing customer care organizations and managing strategic projects within Dell Financial Services. Fluent in Spanish and Portuguese, Wendy's multilingual and multicultural experiences enrich their approach to international markets. Wendy holds a Bachelor of Arts in Latin American Studies from The University of Texas at Austin.
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