William 'Wil' Byrd is an experienced Project Manager at Dell since November 2007, focusing on the deployment of software as a service and enhancing customer satisfaction. Prior to this role, William served as a Senior Customer Services Assistant at Activant Solutions Inc, managing operational functions for a large technical workforce and overseeing a substantial budget. In addition to professional endeavors, William has been a Foster Parent since February 2009, providing a supportive environment for children in need. William's early career includes experience as an Accounts Payable Clerk at Michaels Stores, Inc. William holds a Bachelor of Science in Business IT from the University of Phoenix and an Associate of Arts in International Business, IT from Western International University, along with ongoing education in Medical Billing and Coding at Allied Technical Schools.
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