Zach Smith is a dedicated professional currently serving as the Director of OEM Customer Success Management, leveraging a design-thinking approach to enhance customer experiences. Zach has held various roles across industries, including Program Manager at Dell Technologies and Operations Supervisor at Blade Runners Lawn Care, where notable achievements included a $2M revenue increase and operational efficiency improvements. Zach earned an MBA in Logistics, Materials, and Supply Chain Management from the Haslam College of Business at the University of Tennessee, complementing a Bachelor's degree in the same field.
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