Ernest A.

Ernest A. is currently the Associate Director at Deloitte, having previously served as a Manager at Deloitte India from 2013 to 2022. With a solid background in management consulting, Ernest has expertise in Workforce Management, Contact Centers, and Business Process Outsourcing. Ernest earned a Master of Business Administration in Finance and Operations from SVKM's Narsee Monjee Institute of Management Studies and a Bachelor of Commerce from the University of Mumbai. Prior to joining Deloitte, Ernest worked at Firstsource Solutions Limited and Hutchison 3 Global Services in roles focused on workforce management.