Harry Michaelides is a seasoned technology and services leader with over 20 years of experience in IT service management, digital transformation, and customer experience. They have held senior positions at companies like Sensis, Telstra, and Datacom, where they successfully led major incident management teams, optimized service delivery, and improved customer satisfaction scores. Currently, they serve as a Senior Manager at Deloitte while also running their own consulting firm, HGM Consulting, focused on enhancing operational efficiency and strategic management for organizations. Harry's extensive background includes significant achievements in process improvements and team development that contribute to sustainable organizational performance.
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