Jay Lai is a seasoned professional with a strong background in accounting and customer service. Currently serving as a Personal Advisor for VITA since January 2015, Jay provides tax filing guidance and educates low to middle-income individuals and families on available government benefit programs. In addition to this role, Jay has been with Deloitte since May 2015, progressing from Audit Intern to Audit Senior Assistant, where audit responsibilities are managed effectively. Previous experience as a Sales Associate at Verizon Wireless involved managing financial transactions, enhancing customer experiences, and ensuring inventory accuracy. Jay holds a Bachelor's degree in Accounting with a minor in Economics from Rutgers Business School, achieved in 2016, with a GPA of 3.53.
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