Phillip Smith

Phillip Smith is a multi-discipline Senior Manager in IT with extensive experience in strategy and operations across various sectors. They have held key positions at companies such as Deloitte Norway and Fujitsu, focusing on process alignment and business benefit realization. Phillip has authored books and contributed to ITIL, demonstrating a commitment to thought leadership. With a diverse educational background that includes degrees in music and information technology, they are an accomplished teacher and communicator. Currently, Phillip serves as a Senior Manager and Principal Consultant while continuing their work as a book author.