Gaurav Mathuria is a seasoned IT leader with over 21 years of experience in the digital, customer experience, and analytics sectors, focusing on business development and large program delivery. They have held significant roles, including Director at Deloitte and Assistant Vice President at CRMNEXT, where they managed customer journey solutions for a major banking institution in India. Gaurav’s background includes a Bachelor's in Civil Engineering and an LLB from Mumbai University, as well as an MBA in Consultancy Management, which they are currently pursuing at Birla Institute of Technology and Science, Pilani. Their expertise spans areas such as CRM, Robotic Process Automation, and consulting, making them a valuable asset in the technology and transformation space.
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