Jonathan Herrle is passionate about customer experience, service design, and digital transformation. They have driven human-centered design initiatives at Swisscom as the Head of Human Centered Design Marketing and served as Chief Experience Officer at Loewe Technologies GmbH, where they led a cultural and strategic transformation focused on innovation. Currently, Jonathan holds the position of Director of Customer Experience Strategy & Design at Deloitte, continuing to enhance customer engagement through agile management and design thinking. They have also contributed to various roles in design and innovation, enriching their expertise across multiple sectors.
Location
Zürich, Switzerland
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