Mark Hughes is an experienced Applications Management and Services Architect currently serving as Associate Director - ET&P Operate (Services & Solutions Architect) at Deloitte. They have a proven track record in establishing outsourced applications management services and leading operational support across various companies, including Nationwide Building Society and Xerox. With a focus on fostering collaboration and driving business transformation, Mark has developed expertise in ITIL service management, change management, and strategy alignment. Mark holds a degree in Communications from Kingston University and has held significant roles at organizations such as Keytree and HCL Axon.
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