Mark Riley is a ServiceNow Manager at Deloitte Consulting, bringing over 30 years of experience in IT Service Management. Previously, Mark held leadership roles at Dell and Xerox, where they managed the design and implementation of multi-million dollar service management programs. Mark demonstrated expertise in service management transformation while at Baylor Scott & White Health and has a solid background in systems engineering from their time at Electronic Data Systems and Andersen Consulting. Currently pursuing degrees in Business and Computer Science, Mark continues to develop mobile and web applications for energy efficiency consulting at Precise Building Performance LLC.
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