Michael Guay is a Customer Experience Leader at Deloitte, specializing in technology consulting to transform customer experiences through data. They previously served as a Senior Marketing and CX Technology Consultant at Deloitte, where they managed digital platform implementation projects and led teams focused on social media and customer experience strategies. Their earlier roles include Senior Community Manager at Banyan Branch and Marketing and Sponsorship Coordinator at One Reel, where they executed integrated digital marketing campaigns. Michael earned a BA in Communications with a focus on Advertising from Washington State University.
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