Mirela Johnson, MBA, PMA, is a Senior Manager at Deloitte Consulting, specializing in Technology & Transformation and the Future of Service. With 15 years of experience across various industries, Mirela has expertise in business transformation, customer experience, and organizational change management. Mirela previously held roles at Accenture, where they led significant change management initiatives and program delivery for large-scale global projects. They earned a Bachelor’s degree in law and an Executive Master’s degree in business, focusing on transformational leadership. Mirela is dedicated to fostering innovation and operational efficiency within organizations.
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