Prateek C.

Prateek C. is a seasoned professional with significant experience in consulting and product management, specializing in financial services and digital solutions. At Infosys, Prateek C. successfully strategized a deferred payment solution that improved customer retention by 18% and led enhancements for an incident management system, resulting in a 35% reduction in complaints. Continuing at Deloitte, Prateek C. conceptualized a billing solution that increased customer satisfaction by 22% and, as a Senior Consultant, owned the product lifecycle for a digital payment solution, achieving a 27% increase in online payment adoption. Prateek C. holds an MBA in Marketing from the Institute of Management Technology, Ghaziabad, and a B.Tech in Computer Engineering from Aligarh Muslim University.