Ramez Asfour is a ServiceNow Delivery Lead at Deloitte, specializing in IT service management and digital transformation. Prior to this role, Ramez served as the Head of IT Customer Services Center at Orange Business and previously directed the IT Service Desk and PEACE Team at Orange Business Services. Ramez holds a Bachelor of Engineering in Electrical, Electronic, and Communications Engineering from the Arab Academy for Science, Technology, and Maritime Transport, graduating with honors. Throughout their career, Ramez has demonstrated expertise in managing IT teams and enhancing customer satisfaction through effective service delivery.
Location
Egypt
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