Robert Tross is a Principal at Deloitte, specializing in technology leadership within the Digital Customer practice since June 2008. Tross focuses on maximizing client value through the innovative application of new technologies and agile methodologies, recently leading a significant implementation of Salesforce and Rootstock that revolutionized inventory supply chains in grocery stores across 30 states. Previously, Tross served as Director of ECM Solutions at CGI from July 1998 to May 2008, overseeing a $100 million national IM pipeline, managing a team of over 50 ECM staff, and generating over $10 million in revenue through effective client relationships and marketing strategies. Tross began a career at AMS as a Consultant, specializing in ECM technologies and successfully deploying numerous production applications. Tross holds a Master of Science in Management of Information Technology from the University of Virginia and a Bachelor of Science in Management with concentrations in Marketing and Computer Applications from SUNY Geneseo.
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