Samuel Immanuel is a technical consultant with over four years of experience in IT Service Management (ITSM) and project management. They served as a Technical Support Trainee at Softcell Technologies Global Pvt. Ltd. from 2021 to 2023, where they deployed ITSM and IT Asset Management (ITAM) products and conducted on-premises upgrades. Currently, Samuel works as a Consultant at Deloitte, specializing in the implementation and customization of ManageEngine tools and collaborating with clients to design tailored ITSM solutions. Samuel holds a Bachelor of Science degree in Information Technology from the University of Mumbai, which they completed in 2021.
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