Shane Coghlan

Shane Coghlan has diverse experience across various roles in customer service and IT support. Shane began as a Bar Manager at Asgard Bar & Restaurant, where responsibilities included ensuring customer satisfaction and managing cash handling. Transitioning to Deloitte, Shane served as an IT Helpdesk Technician, addressing hardware and software issues and functioning as the primary contact for IT queries. Additional experience includes an internship at NUIG Student Services that involved redesigning their website and creating promotional materials, as well as a brief role as a Customer Service Representative at UPS, handling high volumes of calls and coordinating logistics for Apple products.