Sona Patel is a Senior Manager at Monitor Deloitte, specializing in Technology Strategy with a focus on IT Outsourcing and Shared Services. With over 3 years of industry experience in Insurance and Application Management Services, Sona has honed skills in outsourcing contract assessment, vendor selection, and IT due diligence. Prior to joining Deloitte, Sona worked in various roles at Infosys and Nationwide Insurance, where they developed process improvement strategies and led significant projects to enhance system efficiencies. Sona holds a background in technology alongside experience in business process mapping and the Software Development Lifecycle.
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