Wayne Lau is a Senior Consultant at Deloitte, where they have held various roles including Global Event Planner and Senior Business Program Specialist. Previously, Wayne worked as an Assistant Operations Manager at Hyatt Hotels Corporation, managing multiple departments and achieving a notable increase in guest satisfaction. They also gained experience in event coordination through internships at the University of Massachusetts Amherst and the University Events Programming Council, where they managed budgets and organized large-scale events. Wayne holds dual bachelor's degrees in Operations and Information Management and Hospitality and Tourism Management from the Isenberg School of Management at UMass Amherst, as well as a certification in Digital Marketing from General Assembly.
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