Harry Smith

Harry Smith is a seasoned professional with extensive experience in content design, user-centered design (UCD), and UX research and design, currently serving as the Content Design & Research Lead at Deloitte Digital since September 2019. In this role, Harry leads the UCD initiative for an internal responsible AI agent and previously contributed to the creation of a unified digital platform for HMRC. Additionally, Harry has a strong background in user research and design, with a focus on enhancing digital trade services for government departments. Prior experience includes various roles at Deloitte, a barista position at Starbucks, and internships at EY and KPMG. Harry holds a Bachelor of Science in Digital & Technological Solutions from The Open University and completed a Level 6 Apprenticeship in Digital & Technological Solutions.