Jasper Stoop

Jasper Stoop is an experienced consultant currently serving as a Director at Deloitte Digital since May 2010, specializing in large CRM implementations aimed at enhancing customer satisfaction and loyalty within the Consumer Industry, particularly utilizing Salesforce for both B2B and B2C segments. Prior experience includes roles as a Senior Manager, Manager, Senior Consultant, and Business Analyst at Deloitte Digital, as well as a (Junior) Project Manager at Blauw Research, where the focus was on the Media & Technology business unit. Jasper Stoop completed an internship at Philips, conducting research on online customer loyalty through the Net Promoter Score methodology. Academic credentials include a Master’s degree in Industrial Engineering and Management Science with a focus on innovation management from Eindhoven University of Technology and further study at Universitat Politècnica de Catalunya.